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Payment methods & policy

Welcome to the Online Shop 3pracing.com. The company information is called Pimenidis Eleftherios - 3P Racing VAT Registration Number 042755109 based on L. Konstantinou Karamanli 43, P.O. Box: 54639, Thessaloniki, Greece.

Any sale of products through the company's website 3pracing.com Pimenidis Eleftherios - 3P Racing VAT Registration Number 042755109 located in L. Konstantinou Karamanli 43, P.O. Box: 54639, Thessaloniki, Greece is governed by these Terms and Conditions and terms of use posted on the website 3pracing.com. By entering 3pracing.com and by using the services of the shop, you accept these Terms, without any exception. If you do not agree with these terms you must refrain from the use of the shop and every transaction on this. The sending of your order automatically means the acceptance of this Agreement and all these terms. Please read them carefully. Also note that the use or purchase of any other services provided by 3pracing.com, are subject to the terms of this agreement, unless there are indicated deviations from these terms.

Product Information

The pictures of the products are indicative. Moreover, with regard to the characteristics and descriptions of the products from our partners or suppliers, 3pracing.com is relieved of any liability with regard to the validity of their contents.

The product for sale

The characteristics of the products for sale are available and you can find them by following the “search instructions” on 3pracing.com and select the name of the corresponding product.

Prices

The prices mentioned on the website are in Euros and include all taxes (23% VAT), excluding shipping costs. The customer undertakes the shipping costs which are displayed during the order and invoiced at the end of the order in addition to the price of the selected products. 3pracing.com reserves the right to modify the prices of products on this site at any time. However we pledge to apply the prices listed on the site at the time of your order.

Availability

Note that we execute your order depending on our products available in stock, and that the availability of the products is indicative. If any of our products are not in stock, we are committed to communicate with you via email within 2 working days from the date of your order, informing you about the period within which the product will be delivered or about the complete lack of any specific product.

Payments

3pracing.com puts at your disposal the following payment methods:

  1. By credit, debit or prepaid card Visa, MasterCard, Maestro, American Express, Diners through Alpha Bank.
  2. Cash on delivery (that amount of EUR)
  3. Through bank deposit:

    Send us a copy of the bank payment by fax 2310853247 or by email at info@3pracing.com. We will send your order, as soon as we receive a copy. If you use web banking you can deposit the amount and send us by email at info@3pracing.com the receipt of the deposit. Select the bank you want (by click on each bank) and you will be directed to the corresponding page (web banking) of that bank.

  4. Through Paypal.

The on-line payment by credit or debit card is performed within the secure environment of "Alpha e-Commerce" of Alpha bank and uses TLS 1.1 encoding with encrypting protocol 128-bit (Secure Sockets Layer - SSL) to ensure the encoding (encrypting) of your bank details on the network.

Transaction Security

3pracing.com ensures the safety and the integrity of the data it collects about users of the website and therefore takes the necessary measures to protect the personal information that you provide in any way. These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. If the user chooses to pay by credit card, the credit card transactions are made within the secure environment of "Alpha e-Commerce" of Alpha bank and uses TLS 1.1 encoding with encrypting protocol 128-bit (Secure Sockets Layer - SSL) to ensure the encoding (encrypting) of your bank details on the network.

Order Cancellation

3pracing.com has a mechanism to cancel an order (in whole or in part) that has been registered. For any cancellation of order (complete or partial) you will have to send an e-mail or fax to info@3pracing.com or +30 2310853247. This feature is provided, if the e-mail or fax received by us in working days at the latest by 18:00 (GMT +2) and by the time we inform you about the shipment of your order.

Return products

When the customer accepts the products, has to check if they correspond to the original order. If the item is wearable it is also required to test the purchased product without removing the price tags to make sure that the product meets the order. If the item is an engine part then it is required to check the product without altering or damaging it, before it is put to use. (Otherwise it is considered that the product is not in the same condition as delivered and not accepted for return).

When you decide that you want to change a product, you have to notify us immediately by email to info@3pracing.com or by phone at +30 2310843302 or +30 2310826531, informing us about the reason of your product return.

Prerequisite to return any product is the existence of the original receipt. If the product is not accompanied by the receipt of the purchase, the change can not be accepted.

To accept replacing the products, they must: not be used and / or worn, not be washed, altered or suffered any kind of damage. Do not remove the price tag or any tags, and do not damage the packaging  which is part of the product. For this reason you should not glue labels or packing tape over it. Due to nature of the engine parts products, we do not accept returns on parts after being used / tested on a vehicle.The shipping of the product must be made within 14 working days of receipt.

Note that the return shipping fee is charged on the customer unless the item is defective or not the one the customer ordered.

The return shipping address is: Pimenidis Eleftherios - 3P Racing, L. Konstantinou Karamanli 43, P.O. Box: 54639, Thessaloniki, Greece.

If the customer has chosen the new product and has inform us and if the product is available, and product is of equal or greater value of the product of the original purchase, we send the new product to the address given to us by registering, within 14 working days.

If there is difference in the price of the new product, the payment be made in two ways:

  1. Cash on Delivery
  2. Through Bank Deposit:
    • Piraeus Bank, IBAN: GR6001717220006722126343148
    • Eurobank, IBAN: GR2502602970000150100160145
    • National Greek Bank, IBAN: GR1101102340000023436365508
    • ALPHA Bank, IBAN: GR2301407270727002101001202

In the second case, the customer should be sent by mail (info@3pracing.com) or fax (+30 2310853247) the receipt of the payment. Refunds will only be done if the products are defective and we are unable to replace them.

Return policy of Defective products.

3P Racing packs all products in the best possible way to reach their destination without damage. If the client receives a product that has been severely damaged in the package and that has affected the product, please contact us by email at info@3pracing.com to discuss your return.

A product is considered as a defective product when there is a proven and obvious manufacturing fault. The products that are damaged by wear and tear after a month of purchase are not considered as defective products.

Note that in case of disagreement on the defect, 3P Racing has the right to return the products to the manufacturer for inspection, to determine whether the defect is structural or not. This course requires about 10-15 working days. Nevertheless 3P Racing will try to serve and inform the customer of this process as soon as possible.

Force Majeure

3pracing.com is not responsible for delays in performance (including delivery) due to circumstances that are not attributable to the fault of 3pracing.com or due to force majeure and shall be entitled to an extension of time for execution. Examples could include strikes, terrorist acts, war, problems of supplier / transport / production, currency fluctuations, governmental or regulatory action and natural disasters. If this lasts more than 2 months, this Agreement may be terminated by either party without compensation.